Note: After you’ve finished uninstalling Symantec, learn more about the new antivirus options for your device here.ĭownload the Symantec Uninstaller (Mac) here.Īfter downloading the zip file, navigate to your downloads folder and double click on RemoveSymantecMacFiles.zip. If you have questions about Symantec on your UW owned device, please contact your local IT support, otherwise feel free to open a case with the DoIT Help Desk. Regarding UW-owned devices, if you have IT support, they will likely coordinate the removal of Symantec from your device (do not remove yourself).

Note: Please remove Symantec from any personally owned devices. This process will work to uninstall old versions of Symantec as well.

Run the command (substitute the appropriate value from the table below for in the uninstall command line (include the curly braces).This document explains how to uninstall Symantec Endpoint Protection 12 (SEP) for UW-Madison Faculty, Staff and Students on OS X.

Start a command prompt (Administrator command prompt if Windows Vista or higher).

The second one is to provide the original. The first one is to uninstall using the GUID. There are two options for uninstalling via msiexec. This method requires the uninstall password, unless there is not one configured or it has been disabled (see below).

Run the batch file with administrator privileges.

Copy the batch file to the client computer.

If the agent was installed with an uninstall password, add that information to the batch file.

See About the Symantec DLP Agent Install Files.

Obtain the batch file from the agent install files that were used when installing the agent.

We provide an uninstall_agent.bat / uninstall_agent64.bat with the agent install files.įollow these steps to use this batch file: Windows Agent Uninstall Method 1: Use Uninstall_agent batch file Note: Administrative privileges will be required to perform these uninstall steps.

Alternative solution: Disable the Mac DLP Agent.

Method 2: Msiexec command line uninstall.

Method 1: Use Uninstall_agent batch file.

Symantec uninstaller